Cancellation and Refund

Last updated: August 30, 2026

This policy covers paid Atlas subscriptions and add-ons purchased on atlaas.dev.

Cancelling your subscription

You can cancel at any time from the dashboard or by writing to support@atlaas.dev. Cancellation stops future charges. Your plan stays active until the end of the period you have already paid for, and it is not renewed after that.

Refunds

Fees are paid in advance and are not refunded for partial or unused billing periods, except where this policy or applicable law says otherwise.

Duplicate and failed charges

If you were charged twice for the same period, or charged without the Service being delivered, contact us within 7 days of the charge. Once verified, we refund the amount to the original payment method. Refunds are initiated within 5 to 7 business days of approval; your bank or payment provider may take additional time to post them.

Add-ons and credits

Charges for add-ons follow the same rules as subscriptions: they are non-refundable once the billing period has started or the credit has been consumed.

Getting in touch

Write to support@atlaas.dev with your account email and the payment reference, or use the Contact page.