Shipping and Exchange

Last updated: August 30, 2026

Atlas is a software service. This page exists so there is no ambiguity about how it is delivered.

No physical shipping

Atlas is delivered entirely over the internet. Nothing physical is shipped, so there are no shipping charges, carriers, delivery addresses, or customs to worry about.

Delivery of access

Access is provisioned electronically to your account. Paid plans activate automatically once your payment is confirmed, typically within minutes, and we send a confirmation email when they do.

Delivery issues

If you have paid and your plan is not active within 24 hours, write to support@atlaas.dev with your payment reference. We will activate the plan or refund the charge under the Cancellation and Refund policy.

Exchanges

There is nothing physical to exchange or return. If you need a different plan, you can upgrade or downgrade from the dashboard at any time.